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We will be closed December 24th & 25th for Christmas.

Top 5 Tips for Your New Drinkware Order

These simple tips will help ensure your first order with Grandstand is successful.

Inspect

Do Not Refuse Your Shipment

  • Immediately inspect your shipment for visible damage
  • If damage exists, take clear photos and note damage on delivery receipt
  • Freight claims must be submitted within 5 days
  • Visit our FAQ page for additional information
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Unbox

 

  • Do not store product as it was received
  • Ensure quantity and art accuracy of merchandise
  • Contact your Account Manager within 5 days on any order discrepancies
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Clean

Wash Your New Drinkware

  • Always wash your new drinkware before serving beverages out of it
  • Nucleation and Laser Etching result in small glassware particles – washing these products is required
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Care

Digital Printing, Digital Emboss And Precious Metal Decoration Require Care

  • Digital Printing and Digital Emboss decoration are not intended for service ware
  • Top rack dish washer recommended
  • Allow the glassware to fully cool before use and handling
  • Do not scratch or scrub decoration
  • Never place drinkware with precious metal decoration in a dishwasher or microwave
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Store

Not All Glassware Is Designed To Stack

  • Stacking can cause sticking, cracking and chipping
  • Check out the stackable Craft Master Grand and Monaco Becher glasses exclusively at Grandstand
  • Avoid 'bunching' glassware when handling to prevent abrasion of the decoration
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Smart Ways To Upgrade Your Drinkware

Create a premium retail gift set with custom Packaging and complete the retail experience. With our Finishing Services, your packaged gift boxes will arrive fully assembled and retail-ready.

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Other Useful Resources

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